What to expect
Here’s a brief overview of what you need to know when attending a show at The Ector. If you have questions that aren’t covered here, check out our full FAQ here.
Before You Arrive
Print-at-home tickets can be scanned from mobile devices for entry to most shows. To avoid a delay at the door, have your digital or printed tickets ready to be scanned. Will call tickets are available for pick up at the venue and require a photo ID for collection.
Show times are posted on The Ector website, on event tickets as well as on all social media platforms. If there are any last-minute changes or updates, that information will be available on all social media platforms, website and an email will be sent to the ticket buyer from eTix.
Entering The Venue
We take the security of our patrons, staff, and artists very seriously, and recommend allocating at least 30 extra minutes to the time you would normally aim to arrive at the venue to allow for entry procedures. If there is a line, it will progress quickly; we’re moving a large volume of people safely and efficiently through security.
As of Jan 1, 2023, we have a clear bag policy. The clear bag size limit is 12 x 12 x 6 in, contents inside must be visible, and this policy includes diaper bags. The non-clear wallet size limit is 8 x 5 in.
Weapons of any kind are prohibited, along with illegal substances, outside food and drink, and items that would be disruptive to other fans and/or artists. All patrons are subject to wanding and bag searches upon entry.
Professional photography gear (cameras with detachable lenses and/or are larger than a standard shirt pocket), video, and audio recording devices are not allowed into the venue without a previously approved press credential. Please contact us in advance for press passes.
During The Show
If there is an artist request for no mobile phone photography/recording, signs will be clearly posted around the venue, and we ask that all fans respect their wishes.
Please always be mindful of your fellow patrons when using your mobile device during a show. If you do capture a moment that you’d like to share on social media, you can tag us using @theector, #theectortheatre.
We are a non-smoking venue. You will need to completely exit the venue to the street level if you wish to smoke. You may re-enter the venue after; there are very few shows at which re-entry is not permitted, and those will be clearly indicated at the venue gates.
On average, our shows end around 11PM. However, they may end earlier or later, depending on the preference of the performer.
Getting Here
Complimentary street parking is available as well as at the 5th and Texas parking lot near the Ector Theatre entrance.
Odessa Marriott Hotel & Conference Center
Complimentary covered parking is available at the three-story parking garage which adjoins the Odessa Marriott Hotel & Conference Center.
Stay the night! Book a room at the Odessa Marriott Hotel & Conference Center, connected to the Ector Theatre, and don’t stress about getting to and from the show. Enjoy food and beverage before and after.
Frequently Asked Questions
What is your bag policy?
How far in advance of the show should I arrive at the venue?
In addition to leaving time for parking, please be advised that we have implemented increased security procedures due to recent worldwide events. We recommend adding at least 30 minutes to the time that you would normally allocate for arrival. All patrons are subject to wanding and bag searches upon entry.
I've never been to The Ector before, do I get a seat or is it general admission?
There are approximately 756 fixed seats shared between the balcony and mezzanine levels. The floor level can be general admission standing for 200 depending on the show.
What type of payment is accepted at the bar?
The bar will accept Visa, Mastercard, Discover, and American Express credit cards. We do not accept cash.
Do I need an ID to enter the venue?
Patrons will not need to show an ID to enter the venue, but an ID will be required to pick up Will Call tickets and to purchase alcoholic drinks once inside.
What accommodations are made for people with disabilities?
Accessible seating for people with disabilities along with companion seats are available through eTix. ADA seats in the eTix platform are labeled ‘accessibility seating orchestra or balcony.
Can I bring a camera/audio or video recording equipment?
No professional photography equipment or audio/video recording equipment will be allowed into the venue. Only cameras without detachable lenses and that are smaller than a shirt pocket will be allowed into the venue.
Do you offer gift certificates?
We don’t offer gift certificates, but you may purchase tickets to a specific show to gift to someone else. You can select the “print at home” delivery method and either forward the tickets or print them out and give them to the giftee, or you can select “will call” as the delivery method and give the giftee’s name as the designated pick-up person on the night of the show.
How late do your shows run?
Shows will typically end between 11pm and midnight; exact run times will vary per show.
Where can I get information on booking private events?
You may call us at (432) 653-1246 for information.
Can I see a Seating Chart?
How do I purchase tickets in advance?
You can purchase tickets here at theector.com or at our venue box office (credit card only) – open M-F 10am to 6pm, or show days starting at 1pm.
Can I leave the venue and come back?
The general policy for the venue allows re-entry; however, you must present your ticket again. Any shows that do not permit re-entry will be clearly indicated at the door. All patrons are subject to wanding and bag searches upon each entry.
Is there an ATM in or near the venue?
There is an ATM located at the adjacent Odessa Marriott Hotel and Conference Center. Keep in mind, The Ector is a cashless venue and only accepts cards.
Can I smoke in the venue?
We are a non-smoking facility. Smoking is allowed on public sidewalks.
Where is the lost and found located?
If a personal item is lost, please call us at (432) 653-1246.
What happens if an event is canceled or postponed?
If a show is canceled, purchasers will be informed by eTix via email and refunded through their platform. If a show is postponed, your ticket will remain valid for the newly scheduled performance.
What is the ticket refund policy?
There will be no ticket refunds unless the show is canceled or postponed. For additional questions about ticket refunds, please contact Etix support.
What is the age policy? (Does my child need a ticket?)
We are an all-ages venue – any child over the age of one will require a ticket to the performance. Any events varying from our all-ages policy will be clearly indicated on the web landing and ticketing pages.